Return and Refund

Encountered issue with our product? Reach out to us !

Returns

We do not accept returns of items sold strictly. For issues with our products, please refer to our Exchanges policy below. 

Refund

In the event where returns are agreed upon by Play Wonders, refund amount would be subjected to the prevailing payment gateway fees. This is usually situation whereby Customer requested for order cancellation before items are shipped to logistic partners.

Exchanges

We do provide exchange of items due to manufacturing defects within 7 days of purchase. Do approach us via the methods below,

1) Message us on Instagram or Whatsapp (from bottom right chat icon)

2) Email us @ sales@playwondersresources.com

Please note that only regular priced items may be exchanged. Items on sales may not be exchangeable. You may be responsible for paying for your own shipping costs for return of goods. Shipping costs are non-refundable.